Responsibilities

• Build and maintain strong relationships with internal and external stakeholders to ensure clear understanding of business needs and project impact
• Conduct in-depth analysis of existing digital processes and systems to identify areas for improvement and optimization
• Develop comprehensive documentation including business requirements, functional specifications, and process flows
• Convert business requirements into user stories
• Provide recommendations for ongoing feature enhancements and digital improvements
• Manage vendor relationships, including coordination, performance tracking, and issue resolution
• Support project planning, execution, and monitoring to ensure timely delivery and alignment with business goals
• Working across different business and technology units
• Assist the manager with daily operational and administrative tasks

Requirements

• Degree holder in Computer Science, Information Technology, Computer Engineering, Information Technology, or related disciplines
• Minimum 5 years of experience in business analysis or digital project management
• Strong technical background and understanding of IT systems and architecture
• With Digital knowledge in AI, Cloud (Azure, AWS, GCP), ERP (D365, SAP), Mobile App, Digital Twin, etc… is an advantage
• Sound knowledge of Agile or DevOps methodologies, including Scrum, is preferred
• Problem-solving skill, multi-tasking skill, analytical skill, good communication and good time management
• Self-motivated with excellent interpersonal, analytical skills, organization & communication skills, shall be a good team player
• Work independently, and good problem-solving skills
• Certified Project Management Professional (PMP) or Scrum Master or DevOps would be an advantage
• Less experience will be considered as Business Analyst